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1. Acceptance of Terms
Welcome to Universal Belt (“we”, “our”, or “us”). By accessing or using our website universalbelt.ae, browsing our catalogue, or placing an order, you agree to be bound by these Terms & Conditions and our Privacy Policy.
If you do not agree with any part of these Terms, you must not use our website. We reserve the right to update these Terms at any time. Continued use of the website following any changes constitutes your acceptance of the revised Terms.
2. About Us
Universal Belt is an online retailer specialising in belts and accessories, operating through universalbelt.ae in the United Arab Emirates in compliance with applicable UAE commercial laws.
For enquiries, contact us at:
Universal Belt
Website: universalbelt.ae
Email: support@universalbelt.ae
Location: United Arab Emirates
3. Use of the Website
3.1 Eligibility
You must be at least 18 years of age to use this website and make purchases. By using our site, you confirm that you meet this requirement.
3.2 Permitted Use
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. Prohibited activities include:
- Using the site for any fraudulent, unlawful, or harmful purpose
- Attempting to gain unauthorised access to any part of the website or its systems
- Transmitting harmful, offensive, or disruptive content
- Scraping, crawling, or data-mining the website without prior written consent
- Reproducing or republishing any website content without authorisation
3.3 Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activities conducted under your account. Notify us immediately at support@universalbelt.ae if you suspect unauthorised use.
4. Products and Availability
We reserve the right to modify, discontinue, or limit product availability at any time without notice. Product images are for illustrative purposes only; actual items may vary slightly in colour or appearance due to photography and screen settings.
All products are subject to availability. If an item you order is out of stock, we will notify you promptly and offer a suitable alternative, store credit, or a full refund.
5. Pricing and Payment
5.1 Prices
All prices on universalbelt.ae are in UAE Dirhams (AED) and include applicable VAT unless stated otherwise. We reserve the right to change prices at any time. The price confirmed at checkout is the price you will be charged.
5.2 Payment Methods
We accept major credit/debit cards and other methods displayed at checkout, processed through UAE-licensed, PCI-DSS compliant payment gateways. We do not store your full card details on our servers.
5.3 Order Confirmation
A contract is formed only when you receive an official order confirmation email from us. We reserve the right to cancel or decline any order, including in cases of pricing errors or suspected fraud.
6. Shipping and Delivery
- Delivery times are estimates only and are not guaranteed. Delays may occur due to courier issues, public holidays, or circumstances beyond our control.
- Delivery is available within the UAE and selected international destinations as shown at checkout.
- Risk of loss and title pass to you upon delivery to the courier.
- Any customs duties, taxes, or import fees on international orders are the sole responsibility of the customer.
- We are not liable for delays, loss, or damage caused by third-party courier services, though we will assist in resolving disputes where possible.
7. Returns, Exchanges & Refunds
7.1 Return Eligibility
Items may be returned within 14 days of delivery provided they are:
- Unused, unworn, and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase
7.2 Non-Returnable Items
The following are not eligible for return:
- Items marked as “Final Sale” or “Non-Returnable” at purchase
- Items that have been worn, washed, altered, or damaged after delivery
- Gift cards
7.3 Refund Process
Once a returned item is received and inspected, we will notify you of the outcome. Approved refunds are processed to your original payment method within 7–10 business days. Shipping costs are non-refundable unless the return is due to our error or a defective product.
7.4 Defective or Incorrect Items
If you receive a defective or incorrect item, contact us within 48 hours of delivery at support@universalbelt.ae. We will arrange a replacement or full refund at no additional cost.
8. Intellectual Property
All content on universalbelt.ae — including text, images, logos, product descriptions, and design — is the property of Universal Belt or its licensors and is protected under UAE and international intellectual property laws.
You may not reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent. Unauthorised use may result in legal action.
9. Disclaimers and Limitation of Liability
9.1 Website Availability
We strive to keep universalbelt.ae available at all times but do not guarantee uninterrupted or error-free access. We may suspend or restrict access to the website at any time without notice.
9.2 Accuracy of Information
While we endeavour to ensure all product descriptions and prices are accurate, we do not warrant that website content is free from errors. We reserve the right to correct inaccuracies without liability.
9.3 Limitation of Liability
To the fullest extent permitted by UAE law, Universal Belt shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website or our products. Our total liability shall not exceed the value of the order giving rise to the claim.
10. Third-Party Links
Our website may contain links to third-party websites for convenience. These links do not constitute an endorsement. Universal Belt has no control over their content and accepts no responsibility for their privacy practices or terms.
11. Privacy
Your use of this website is governed by our Privacy Policy, incorporated into these Terms by reference. Please review it at universalbelt.ae/privacy-policy.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. We encourage you to contact us first at support@universalbelt.ae to resolve any dispute amicably. Unresolved disputes shall be subject to the exclusive jurisdiction of the competent courts of the UAE.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, it shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
14. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between you and Universal Belt regarding your use of the website and supersede all prior agreements and understandings.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Universal Belt
Website: universalbelt.ae
Email: sales@universalbelt.ae
Location: United Arab Emirates